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PRIVACY POLICY | Adventure Tour Caribbean S.R.L

 

Except as otherwise noted in this Privacy Policy, Adventure Tour Caribbean S.R.L. is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”)), which means that we decide how and why the information you provide to us is processed. This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of your information, or changes in applicable law.

We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.

“Personal Information” means information that is about any individual, or from which any individual is directly or indirectly identifiable.

“Process”, “Processing” or “Processed” means anything that is done with any Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

INFORMATION WE MAY COLLECT

We may Process the following categories of Personal Information about you:

We may also collect:

 

SENSITIVE PERSONAL INFORMATION

We do not collect or otherwise Process Personal Information about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual preference, any actual or alleged criminal offences or penalties, or any other information that may be deemed to be sensitive under GDPR (collectively, “Sensitive Personal Information”) in the ordinary course of our business except where we are explicitly given consent to support the booking process.

Children. The Services are not intended for use by children, especially those under 13. No one under the age of 13 should provide any Personal Information or use our public discussion areas, forums or chats. Minors under the age of 18 are not permitted to make purchases through the Services or obtaining coupons or codes from the Services to purchase goods or services on third party websites. If, notwithstanding these prohibitions, your children disclose information about themselves in our public discussion areas, consequences may occur that are not intended for children (for example, they may receive unsolicited messages from other parties). If it is discovered that we have collected Personal Information from someone under 13, we will delete that information immediately.

HOW WE COLLECT INFORMATION

We may collect Personal Information about you from the following sources

 

PURPOSES FOR WHICH WE MAY PROCESS YOUR INFORMATION

The purposes for which we may Process Personal Information, subject to applicable law, include:  

 

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out above.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

DATA SECURITY

 

DATA ACCURACY

We take every reasonable step to ensure that your Personal Information that we Process is accurate and up to date. When you inform us that your Personal Information is inaccurate we will correct or erase it.

KNOW YOUR RIGHTS

In accordance with GDPR a person living in the EU has the right to request

Keep in mind that your information is important to provide you with products and services. Deletion or restriction of certain data may prevent us from providing the services you requested. You also have the right to file a complaint with the EU Data Protection Authorities.

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

DATA MINIMIZATION

We take every reasonable step to ensure that your personal information collected and processed is limited to what we need to provide you services, or access to the services, described in this Privacy Policy.

DATA RETENTION

We take every reasonable step to ensure that your Personal Information is only Processed and stored for the minimum period necessary for business and legal requirements. We will only use your data for the reasons you provided it to us, and for legal reporting purposes.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By legal and tax purposes we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

COOKIES/AUTOMATED COLLECTION OF INFORMATION AND THIRD-PARTY POLICIES

We use “cookies” on our site. Our cookies tag each visitor’s browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. By noting where these uniquely numbered browsers go on our site, we can study traffic patterns and site usage, and improve our site to better fit our customers’ needs. 

We may connect information collected automatically with information we already have about you in order to identify you as an Adventure Tour Caribbean S.R.L. guest, including from third parties (for example, Google Analytics) to whom you have given permission for this purpose. This allows us to provide you with a personalized experience regardless of how you interact with us online, in store, mobile, etc. 

We and our service providers, and third parties you have given permission to, may use cookies, web beacons and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device. This information, which includes, but is not limited to: the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout processes, search terms, and IP-based geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant. This includes Adventure Tour Caribbean S.R.L. content presented on another website or mobile application, for example,Adventure Tour Caribbean S.R.L. emails. These technologies also enable us to provide features such as storage of items in your cart. We also use Flash cookies for fraud prevention purposes. 

COOKIES, TRACKING & INTEREST-BASED ADVERTISING

The help function of your browser should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our features (i.e. you will be able to browse the site but will not be able to make a purchase). 

CONTACT DETAILS

You may contact us at the addresses set out below or by emailing to: info@tourdominicana.com

Attention: 

DOMINICAN REPUBLIC

Adventure Tour Caribbean

Condominio Massaro No 4, Piso No.1, Dominicus-Cayuco, D.M. Bayahibe, Prov.La Altagracia